Conflict to Creativity–Y is for You
Y is for You because it really is all about you. You may not be able to control others or what happens to you, but you can control your responses. I know, this sounds like a cliché. You’ve read it,...
View ArticleConflict to Creativity–Z is for Zone
Z is for zone as in Resolution Zone. Phew! We made it through the entire alphabet and now we’re in the zone. Even if you’ve only read one or a few of these posts, or if you’re reading for the first...
View ArticleA to Z Challenge Reflections
Writing a post for each letter of the alphabet proved a fun challenge. My biggest surprise was how many ideas I came up with for several of the letters while struggling for a single inspiration to...
View ArticleBoston Marathon Attack Triggers Family Conflicts
One month ago to the day, two bombs exploded at the Boston Marathon, killing three people and injuring more than 250. The repercussions to the families affected will reverberate for many years and my...
View ArticleInsights Gained From Working with Conflict
This week, I invited a colleague, Mark Adams, to write about the insights he has gained from working with conflict. He has a deep understanding about what it takes to create a safe environment to make...
View ArticleFun with Creative Problem Solving
For everyone involved in a conflict to meet their priority needs, you need to do some creative problem solving. Unless you are in the habit of engaging your creativity, you might be rusty when you need...
View ArticleWordPress Family Award–Moi?
A blog award is a new thing for me. To receive one for being a supportive blogger warms my heart. The fact that it was the wonderful Maggie Winter who I “met” during the A to Z Challenge because she …...
View ArticleThree Lessons Bill Ruckelshaus Taught Me about Collaborative Problem Solving
When life throws you the chance to work with a great statesman, a person of integrity and someone who feels passionate about some of the same issues as you, jump on it. That’s what I did in the early...
View ArticleTips for Communicating with Different Personality Styles in Conflict
Many of my students over the years, upon learning about different personality styles, express astonishment at the fact that most people are not like them. The real “Aha!” moment comes when they...
View ArticleGiving and Taking Offense
Do only people with thin skins take offense? Is it only the ignorant and self-righteous who give it? Can taking offense, when it was not intended, act as the first shot across the bow? Can it start off...
View ArticleTaking Things Personally
If someone were to hand you a worm and tell you to eat it, would you? Maybe–if you’re a teenage boy–on a dare. Maybe if someone offered to pay you a large enough sum of money. Otherwise? My guess is …...
View ArticleFive Types of Conflict that Change the World
In the spirit of honoring the U.S. Fourth of July Independence Day holiday, I thought I would veer away from my usual fare of team and interpersonal conflict articles. Instead, I offer you this list of...
View ArticleCalm in the Storm
I had a different post planned for today, but then a dear friend passed away last weekend. After reflecting about what she’d meant to me I thought I’d share with you how she inspired me with her...
View ArticleHow to Harness the Power of Consensus
Many myths and misunderstandings abound about consensus decision-making. Teams, especially, can get all wound up in disagreements about what it really is and how to achieve it. To save you all some...
View Article5 Things My Cats Taught Me About Managing Conflict
My husband and I currently share our home with two cats–Meadow and Lila. Or perhaps it is truer to say that the cats share their home with us. Despite the fact that they don’t pay the mortgage, they...
View ArticleA Civil Conversation about Abortion
A friend and reader of this blog recently sent me a link to a provocative podcast about the abortion debate. What struck me as provocative—in the sense of exciting and worthy of further thought–was not...
View ArticleCreative Ways to Bridge the Communications Gap
Have you ever had trouble getting an idea or feelings across to someone else? Don’t feel alone. Even when cultural and language differences are not complicating our interactions, different learning and...
View ArticleThe Manager’s Role in Workplace Conflict
Recently, a reader sent me a question wondering whether managers have a role and responsibility to manage workplace conflict. The short answer is yes, although I’ve had a few managers tell me...
View ArticleFive Actions Managers Can Take to Reduce Workplace Conflict
This is the second of a five-part series on a manager’s role in handling workplace conflict. The first post—read it here—focused on why managers have a responsibility to deal with workplace conflict...
View ArticleBucket List Conflicts
Due to a crazy busy work schedule this week, I am pausing between articles on the manager’s role in conflict. Instead, I’m bringing you a special treat–a kind offer by my husband–Jim...
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